How To Fix Brother Printer Not Printing Yellow Issues?

How To Setup A Brother Printer

If one or more of the ink colors are missing from your printed documents (i.e. received faxes, copies and/or documents printed from the PC), the ink cartridge(s) may not be installed correctly or nozzles in the print head may be clogged. Verifying the ink cartridges are installed properly and/or cleaning the print head may resolve this problem.

  • Verify the ink cartridges are installed correctly.
  • Follow the steps listed below to check the print quality and clean the print head.
      1. Do one of the following:
        – If your Brother machine has the INK or INK MANAGEMENT key on its control panel, press the INK or INK MANAGEMENT key.

        – If not:

        1. Press the MENU key.
        2. Press the UP OR DOWN ARROW key to choose Ink or Ink Management.
        3. Press the OK key.
      2. Press the UP OR DOWN ARROW key to choose Test Print.
      3. Press the OK key.
      4. Press the UP OR DOWN ARROW key to choose Print Quality.
      5. Press the OK key.
      6. Press the Color(Colour) Start key.Print a Print Quality Check Sheet.

        *If your Brother machine has a touchscreen, please follow the steps under “For touchscreen models” below.

      <For touchscreen models>

      1. Press Image or (Ink indicator).
      2. Press Test Print.
      3. Press Print Quality.
      4. Press the Color(Colour) Start key.
    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black – Yellow – Cyan – Magenta.
    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      image
      (B) Most of the short diagonal lines are missing from one or more color blocks:
      image

      (C) Some parts of the short diagonal lines are missing from one or more color blocks:

      image
    3. The LCD asks you if the print quality is OK for black and the three colors. Choose No.
    4. The LCD asks you if you want to start cleaning.

      Do one of the following:

      – If your Brother machine has a touchscreen, press the Color(Colour) Start key. The machine starts cleaning the print head.

      – If not, choose Yes. The machine starts cleaning the print head.

    5. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.
    6. Repeat the cleaning and the quality check process following the Step 4-6.
    7. Compare the second or third Print Quality Check Sheet with the first one you printed in Step1:
    8. Press Stop/Exit.

We do not recommend frequent unplugging and re-plugging of the machine and/or leaving the machine unplugged for extended periods of time.

  • To maintain premium print quality, our product is designed to automatically clean the print head periodically. When the machine is unplugged, it will not complete the periodic cleanings needed to ensure ink does not dry in the print head and may cause poor print quality.
  • Machines with a Message Center or Fax Preview have a 24 hour memory backup. All other machines have a 1 hour memory backup. If a machine is unplugged beyond the memory capability, the clock data is lost and causes the machine to reset. When the machine is plugged back into the outlet, the internal clock resets and the machine will automatically start a cleaning process causing the consumption of ink.

We recommend using the On/Off or Power Save button to power down the machine. Using the On/Off or Power Save button allows minimal power to the machine ensuring periodic cleanings of the print head occur only when necessary and needed information remains in memory.